FAQ:

How do I access my member profile to renew my membership?

To renew your membership please follow the steps below:

Username: Your email address

Password: Click the "Forgot password" link and a new password will be automatically send to you.

Once logged in, you can review and update your company details and upload your corporate logo (displayed in our member database)

You will also have the option to-  Pay your renewal via credit card directly through our CRM, or generate an invoice for payment via bank deposit

What can I do in my member profile?

As the "Bundle Administrator" you can:

· Add & remove employees (allowing them to receive member communications and access your member rates for training & events/webinars)

· Update your company profile in the member directory

· Upload your company logo to the directory

· Register employees for training sessions and events/webinars at member rates

· Access additional member-exclusive services as they become available

How to add a new employee to my member profile?

Please watch the instructional video below for step-by-step guidance:

What is the Training Cancellation Policy?

Please refer to the attached document for full details of our Training Cancellation Policy:

2026-2027 Training Cancellation Policy.pdf



Australasian Institute of Surface Finishing (AISF)

ABN: 99 004 918 503

Suite 101B

20 Bridge Street

Pymble  NSW  2073

T:  +61 02 9160 4744

E:  admin@aisf.org.au

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